Frozen Bingo Review

120 extra bingo tickets on your first deposit

Welcome Offer: 18+ new players only. Minimum deposit £10. Maximum amount of tickets is fixed at 120. Tickets will be awarded to 4 specified rooms only, 30 tickets per room. Max 6 tickets per game. Winnings in real cash. Withdrawal policy applies. Full T&Cs apply. Full Terms & Conditions
  • A simple selection of 90 ball and 75 ball games
  • Fully optimised for mobile play
Payment options
Software options
Support

Help Room

Tel: 0800 279 7912

Email: support@frozenbingo.com

About Frozen Bingo

Sticks the Snowman and his little bingo ball shaped penguin friend are the mascots of this fun site. A simple selection of 90 ball and 75 ball games and an excellent selection of slots makes this an ideal place to pass a few hours.

Frozen Bingo was among the first batch of sites to adopt the new style Dragonfish platform. The site is from the team at Ignite and so you are safe in the knowledge that any technological advances will be passed on quickly to enhance the quality of your games.

The downside of the site is the elongated processing time for withdrawals for those lucky enough to secure a win, although 2018 saw major changes to amounts and limits, so all moving in the right direction.

New player offer

All new players making a first deposit of £10 or more get extra bingo tickets to play in specific rooms – with no wagering requirements.*

Bingo tickets awarded as part of the welcome offer will be awarded as follows and can only be used in these rooms:

30 Tickets for the Ticket to Ride! Room, 30 Tickets for the Just the Ticket! Room, 30 Tickets for the Golden Ticket Room and 30 Tickets for the Choo Choo Ticket! Room.

The rooms pay out a prize pool of over £1,500 every day, and are open from 10am to 10pm. There is a mixture of 90 ball and 75 ball rooms and each game has a total prize pot of £10.

*Welcome Offer: 18+. New players only. Minimum deposit £10. Maximum amount of tickets is fixed at 120. Tickets will be awarded to 4 specified rooms only, 30 tickets per room. Max 6 tickets per game. Winnings in real cash. Withdrawal policy applies. Full T&Cs apply.

2nd deposit bonus – 60 extra bingo tickets.

Significant Terms: 18+ funded players only. Valid on 2nd deposits only. Minimum deposit £10. Maximum amount of tickets is fixed at 60. Tickets will be awarded to room Choo Choo Ticket. Max 6 tickets per game. Winnings in real cash. Withdrawal policy applies. T&Cs Apply.

3rd deposit bonus – 30 extra bingo tickets.

Significant Terms: 18+ funded players only. Valid on 3nd deposits only. Minimum deposit £10. Maximum amount of tickets is fixed at 30. Tickets will be awarded to room Golden Ticket. Max 6 tickets per game. Winnings in real cash. Withdrawal policy applies. T&Cs Apply.

No deposit free bingo also available. When you register the Bingo Acadamy room becomes available to you for 24 hours. This is a free to play 90 ball bingo room and the prizes are paid in real cash – so no wagering requirements. Prizes are £1 for the full house, 50p for 2 lines and 25p for a line.

Significant Terms: Non-Funded players only. Available to players for 24 hours after registration. 18+ only. Promotion valid until further notice. Withdrawal restrictions and full T&Cs apply.

Website

www.frozenbingo.com

Launched

2015

Licence

UK Gambling Commission & Gibraltar Gambling Commissioner

Games available

  • 90 ball bingo
  • 75 ball bingo
  • Slots

Withdrawal and wagering

  • Minimum withdrawal: £5
  • Processing time: 4 – 7 working days.
  • Bingo wagering requirement: No wagering on welcome offer extra ticket winnings.

Wagering requirements can differ depending on the games you choose to play. See website T&Cs for further details as requirements may have changed since the time of writing.

Winnings from bingo bonuses will be credited to your cash balance. If you withdraw prior to completing wagering any remaining bonus will be forfeit.

No limit on number of withdrawals or on how much you can withdraw.

Photo id, proof of address and copy of card may be requested.

Help and support

  • Help Room
  • Tel: 0800 279 7912
  • Email: support@frozenbingo.com

Frozen Bingo on mobile and tablet

Play Frozen Bingo on the move by accessing the site on the relevant mobile browser on your device. The games are fully optimised for mobile play.

The layout of the mobile version of the site is similar to the desktop versions style, it’s simple and easy to understand. The navigation bar is located at the bottom of the screen and splits up the content into five sections – ‘Games’, ‘Bingo’ , ‘Promos’, ‘VIP’ and ‘More’.

Slot games and instant win games are all under the ‘Games’ section, with a huge selection to choose from, such as Starburst, Jewel Journey and Secret Garden.

The bingo games are all under the ‘Bingo’ section, with a selection of different types available, such as 90 ball, 75 ball, Daily Jackpot and free bingo. The layout of the lobby is perfectly matched with the desktop version of the site and makes this site very straightforward and easy to use on mobile.

Frozen  Bingo has a selection of promotions available to their customers and all of them are in the ‘Promos’ section.

Everything else on this mobile bingo site is under the ‘More’ section. Such as, how to play, licensing information and settings.

If you wish to make a deposit, withdraw or set a deposit limit, simply tap on the separate ‘Banking’ section at the top of the screen.

Once in a bingo room there are three more options at the bottom of the page to enhance your game time while playing, there is ‘Games’ and ‘Chat’ . These give you the option to take part in the chat room antics, or to play from a massive selection of slots and instant games. Some will open to play within the room and others will take you away from the room, but there is no way of telling which will do what.

If you have chat or a game open you will see the numbers being called and how many numbers you have left to bingo in a panel at the top of the page so you know to click back to the game when you are getting close.

iOS App Store – There is presently no app available from Apple’s iOS store.

Google Play – There is presently no app available from the Google Play.

Android – Presently the site does not provide an alternative way of download an app to your android phone.

Reviews for Frozen Bingo

5 comments
papillon5
Frozen Bingo User Name: papillon5
User Rating:
Thursday January 14th, 2016

Only wish i could get onto this site… Deposited and as yet not been able to get past the 93% loaded… Then it goes to a blue screen with just frozen bingo logo.. only had 1 email and that was not helpful at all .. I have sent at least 6 asking for help!!

plummie33
Frozen Bingo User Name: plummie33
User Rating:
Tuesday October 20th, 2015

Yes im new player, alias jackfrost3. Very disappointed in Frozen Bingo. Only seen 1CHh in two days and she couldn’t answer simple questions like r u in every room ch, or wat time does room close.
Very little chat from other players and chat games poor. Only seen 2 different games, but liked the slots and it was nice and bright. However don’t think I would depo again as very little luck on bingo even though I played max cards, but i was quite bored. ss don’t mean to b horrid, but u did ask tyvm. julieanne

graemeh1983
Frozen Bingo User Name: graemeh1983
User Rating:
Saturday August 15th, 2015

I joined Frozen Bingo and was e-mailed a code to use to get 500% on my 1st deposit. I deposited 10.00 expecting to get 60.00 to play with, but I only got the 300% bonus, so I went to help room. After 25 mins somebody decided I wasn’t going to go away so they decided to speak to me. I told them what had happened and was asked to forward a copy of the e-mail I had been sent.
This done I got no reply for over 24 hours, so I went to help again only to be asked to forward the e-mail again. I explained I had already done this and had no response she said she would deal with it. After 20 mins of waiting she finally returned only to tell me the offer had expired and I wouldn’t be getting the bonus so I asked how had the offer expired when it had just been e-mailed to me the same day. She spoke to me as if I was a child been scolded which annoyed me and insisted the offer had expired the day before I deposited.
Obviously the staff need training on how to handle complaints and also need educating on the sites offers they offer players. I decided to withdraw my initial deposit only to be told I couldn’t. I was infuriated so I closed my account (after spending the deposit on slots which were terrible) then they had the cheek to e-mail me asking what my reasons were for closing the account (it doesn’t take a brain surgeon to work it out). Stay away from this site, it must be the worst site I have ever played at. An awful experience and a waste of time and money.

topsy73
Frozen Bingo User Name: topsy73
User Rating:
Saturday May 30th, 2015

Shocking site! I play at a number of sites and the help room in here has to be the worst I have experienced! The assistant was appalling and talked to me like I was a naughty school child. After 45 mins she then told me there was nothing she could do as I had not entered codes for second depo bonus correctly – be very careful with this as it does not make it particularly clear that you need to input a code. Horrible experience at Frozen Bingo and a really stressful way to spend a Saturday evening – finally ended in her using her ‘moderators discretion’ to ban me.

MAW25
Frozen Bingo User Name: MAW25
User Rating:
Tuesday June 2nd, 2015

Well another cassava/ dragonfire site. How many more of these sites are allowed to be opened and run by same people! Everyone in chat complaining as a win is virtually impossible! Slots very poor. Never saw 1 bonus feature throughout my play! How this is rated at 4.5/5 is beyond me! Come on Which Bingo give us people something new instead of promoting these poor dated sites!

Thank you for your review!