*New Customers Only. Bonus is non-withdrawable. Deposit & spend £10 on Bingo get £20 online & £10 retail Bingo bonus. Retail £10 for main session only. £5 min withdrawal on winnings. T&C's apply.
Website
www.frozenbingo.com
Live Chat
Phone number: 08082 387 546 (Frozen Bingo UK only)
Support Email: support@supportbingoonline.com
FAQ Section
If you want to chill out and play some bingo, then you could find that there’s no better place to play than Frozen Bingo. You can play 52-ball, 75-ball, 90-ball or 5-line bingo in one of 30 or so bingo rooms. Check out the fab Diamond Club VIP scheme too!
Once you have completed your registration at Frozen Bingo you will be awarded 120 bingo tickets as soon as you have made a deposit of at least £10. Your cards are awarded in the following rooms:
You are awarded thirty tickets for each room, and you cannot transfer tickets between rooms. Any winnings you make via your bingo tickets are paid in real money with no wagering restrictions. You can withdraw your winnings at any time without penalty.
www.frozenbingo.com
2015
UK Gambling Commission & Gibraltar Gambling Commissioner
You can also get 60 bingo tickets on your second deposit at Frozen Bingo, as long as your second deposit is for at least £10. You will be awarded 60 tickets in the Choo Choo bingo room. There’re 30 tickets to be had on your third deposit.
We think these welcome deals are pretty decent.
*18+ new players only. Offer valid until further notice. Minimum deposit £10. Maximum amount of tickets is fixed at 120. Tickets will be awarded to 4 specified rooms only, 30 tickets per room. Max 6 tickets per game. Winnings in real cash. Deposit balance is available for withdrawal at any time. General withdrawal restrictions & full T&Cs apply. Please gamble responsibly. Begambleaware.org.
Promos at Frozen Bingo seem to qualify as entry to their cheapest bingo rooms. You will be able to play bingo for as little as a penny! You can also get extra tickets on every deposit you make at the site.
Regular players here can gain access to the Diamond Club. With this VIP scheme you get the chance to earn yourself extra rewards. The scheme is split over five levels, from blue to platinum, and you rise through the VIP ranks by making deposits at the site. As usual, the high flyers get the real benefits. These specials were correct at the time of writing and can change without notice.
The main bingo disciplines covered here are 90-ball and 75-ball bingo. The bad news for fans of 80-ball bingo is that there are zero games of their favourite here. You can also play 5-line bingo where you complete lines on a 5×5 grid horizontally or vertically. The final game available here is 52-5 bingo in which each bingo ‘card’ is a hand of five playing cards. The caller yells the names of random cards and the first to complete their hand is the winner.
The 90-ball and 75-ball bingo rooms are open all the time, but other games are not open as frequently.
The main ways of getting cash into your account are Visa and MasterCard credit and debit cards. You can also use PayPal, Paysafecard or EntroPay. The minimum accepted deposit is £5, and deposits are processed instantly.
You can withdraw to a credit/debit card, a wire transfer or PayPal. You can withdraw any amount as long as it is in excess of £5. Withdrawals come with no fees and take two days to process. They will then take another two to five days to then reach your account.
These times are fairly standard for an online bingo site.
There’s one thing you can be rest assured about – you will never be frozen out at Frozen Bingo! The site is part of the Cassava/Dragonsfish-based network Ignite Bingo, which is a group of similar bingo sites that all have a similar theme. They all pool together their players, which means that the rooms are always very well populated.
You will always find yourself as part of a pretty vibrant bingo community with plenty of chatty players. All chat rooms have a chat mentor whose job it is to keep the bingo natter flowing, and to make sure everyone behaves themselves.
All the cool kids are mobile these days and you can certainly get mobile here thanks to the Frozen Bingo mobile site. This site has been specifically optimized for mobile devices and will look great on any tablet or smartphone you choose to play upon.
There’s no need to download any kind of Frozen Bingo app to get started with your bingo mobility. Instead all you need to do is fire up your mobile browser and locate the site. All the games will be available to play, including the slots and casino games available.
If you think we are going to give Frozen Bingo an icy reception, then you could not be more wrong. Although we think this site is fairly typical of one built using Dragonfish software, there’s enough about it to keep bingo players interested from that three-tier welcome bonus onwards. We of course always admire bingo sites that have plenty of bingo.
We are going to hand Frozen Bingo four and a half stars out of five, knocking off half a star for the typically slow Cassava-site withdrawal times. Why not go and chill out yourself at Frozen Bingo?
Does our Frozen Bingo review leave you in the cold? Do you think we should have been less chilled-out about the site? Let us know with your own review or comments.
Reviews for Frozen Bingo
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Only wish i could get onto this site… Deposited and as yet not been able to get past the 93% loaded… Then it goes to a blue screen with just frozen bingo logo.. only had 1 email and that was not helpful at all .. I have sent at least 6 asking for help!!
Yes im new player, alias jackfrost3. Very disappointed in Frozen Bingo. Only seen 1CHh in two days and she couldn’t answer simple questions like r u in every room ch, or wat time does room close.
Very little chat from other players and chat games poor. Only seen 2 different games, but liked the slots and it was nice and bright. However don’t think I would depo again as very little luck on bingo even though I played max cards, but i was quite bored. ss don’t mean to b horrid, but u did ask tyvm. julieanne
I joined Frozen Bingo and was e-mailed a code to use to get 500% on my 1st deposit. I deposited 10.00 expecting to get 60.00 to play with, but I only got the 300% bonus, so I went to help room. After 25 mins somebody decided I wasn’t going to go away so they decided to speak to me. I told them what had happened and was asked to forward a copy of the e-mail I had been sent.
This done I got no reply for over 24 hours, so I went to help again only to be asked to forward the e-mail again. I explained I had already done this and had no response she said she would deal with it. After 20 mins of waiting she finally returned only to tell me the offer had expired and I wouldn’t be getting the bonus so I asked how had the offer expired when it had just been e-mailed to me the same day. She spoke to me as if I was a child been scolded which annoyed me and insisted the offer had expired the day before I deposited.
Obviously the staff need training on how to handle complaints and also need educating on the sites offers they offer players. I decided to withdraw my initial deposit only to be told I couldn’t. I was infuriated so I closed my account (after spending the deposit on slots which were terrible) then they had the cheek to e-mail me asking what my reasons were for closing the account (it doesn’t take a brain surgeon to work it out). Stay away from this site, it must be the worst site I have ever played at. An awful experience and a waste of time and money.
Shocking site! I play at a number of sites and the help room in here has to be the worst I have experienced! The assistant was appalling and talked to me like I was a naughty school child. After 45 mins she then told me there was nothing she could do as I had not entered codes for second depo bonus correctly – be very careful with this as it does not make it particularly clear that you need to input a code. Horrible experience at Frozen Bingo and a really stressful way to spend a Saturday evening – finally ended in her using her ‘moderators discretion’ to ban me.
Well another cassava/ dragonfire site. How many more of these sites are allowed to be opened and run by same people! Everyone in chat complaining as a win is virtually impossible! Slots very poor. Never saw 1 bonus feature throughout my play! How this is rated at 4.5/5 is beyond me! Come on Which Bingo give us people something new instead of promoting these poor dated sites!