Email: via on-site form
Raise a ticket when logged in
The lobby is easy to navigate and has so much information on display, you will never miss out on the games you really want to play.
Bingo Hero promotions may be familiar to you, even if you haven’t played here before, this is because it is part of the Best Bingo Network. All the promotions and games can be found on all of the online bongo sites on this bingo network.
If you find that you need assistance, you can ask the very friendly chat hosts or head to the support tab for various contact options.
UK Gambling Commission & Gibraltar Gambling Commissioner
On making a first deposit your Free Account balance from the Newbie Room (if any) will be reset to match 100% value of the first deposit made, up to a maximum of £20 with a 30 days expiry condition should you choose to accept it.
This carry forward balance will be credited as ‘bingo bonus’ and a wagering requirement of 4X on bingo applies.
At least £10 must have been deposited prior to a first withdrawal.
Players are allowed to withdraw the complete amount available as Withdrawable cash.
Photo id, proof of address and copy of card will be requested.
See website T&Cs for further details as requirements may have changed since time of writing.
Use your same log in details on your mobile or tablet device. Enjoy a large selection of bingo and games whilst you’re out and about. There’s no downloading required, just pop the bingo site address into the web address bar and you’ll be taken straight to the mobile version of Bingo Hero.
The Cozy Games technology means that even though you are not downloading an app, the site appears as excellent quality and feels like an app without it taking up space on your device.
The mobile version of the site has the same graphic style and aesthetic as the desktop version. The mobile version of the site is purposely designed to ensure that the layout is straightforward and easy to navigate.
The menu is located at the top of the screen and contains all of the content categories available on the site, such as ‘My Account’, ‘Banking’, ‘Bingo’, ‘Slots’, ‘Casino’, ‘Scratch’, ‘Promotions’ and many more, although you will have to scroll to find the bingo, slots and casino sections as they initially seem to be hidden.
You can also access to bingo games, slots, free bets, casino and scratch section directly from a homepage slider. To make a deposit or withdrawal simply go to ‘banking’ in this same slider.
The bingo rooms have load times which can take from 10 to 15 seconds to fully open. The bingo game layouts are very basic and are don’t always correctly scale to fit the screen of the device, which can lead you to tapping the wrong button. You can however play the games in portrait or landscape mode on your mobile.
iOS App Store – There is presently no app available from Apple’s iOS store.
Google Play – There is presently no app available from the Google Play.
Android – The site does not provide an alternative way of downloading an app to your android phone at the time of writing.