New Look Bingo Review

with Cozy Games Software on the Live Bingo Network

  • A good selection of bingo rooms to choose from
  • Live Help is available 24/7
Payment options
Software options

Live Help

Tel: 02036 081305


Email: on-site Support Ticket

About New Look Bingo

New Look Bingo opened in April 2013 and runs of state of the art Cozy Games Software on the Live Bingo Network (LBN). Despite its name the site has no affiliation with the clothes store of the same name.

The site had a major revamp in December 2014 and moved away from white and blue colours and a cartoon girl logo to a dark green and black linear style, probably more suited to being played on mobile devices.

Take advantage of the New Look Bingo Loyalty Scheme too. Move up the ranks from Silver to Gold to VIP and on to Super VIP to take advantage of the increasing reload bonuses.

Games available

  • 90 ball bingo
  • 75 ball bingo
  • 80 ball bingo
  • 30 ball bingo
  • Slots
  • Instant games
  • Casino games





Bingo games

A good selection of bingo rooms to choose from, however this particular lobby does not indicate the bingo variant it takes you to. Hopefully our list below will help:

Big Ben 90
Penny Bingo 75
City Hall 30
Victoria 90
Downtown 80
Golden Ticket Room 90
Newbie Room 90

Seasonal Bingo room 90

Slots and casino games

Take advantage of access to loads of Cozy games slots as side games and hundred of different slots from different developers in the main slots section, many with some super progressive jackpots.

All the most popular games from, Cozy are here including Gas Money, Lucky Clover, Brittonaire, Wild Vegas, Hot Habanero, Honey Bees and Arabian Nights. In October 2017 the site introduced games from NetEnt and Eyecon to make the site even more attractive. Play popular titles such as Piggy Riches, Unicorn Bliss, Jack Hammer, Jungle Spirit and Guns N Roses, plus many more.

In Casino mode play Tens or Better, Classic Blackjack, Deuces Wild and Keno and then move along to check out the Scratch section.

Withdrawal and wagering

  • Minimum withdrawal: £1
  • Processing time: within 5 – 7 working days.
  • Bingo wagering requirement: 4x bingo bonus.
  • Slots wagering requirement: 40x winnings from extra spins

At least £10 must have been deposited prior to a first withdrawal.

Players are allowed to withdraw the complete amount available as Withdrawable cash.

Photo id, proof of address and copy of card will be requested.

See website T&Cs for further details as requirements may have changed since time of writing.

Help and support

  • Live Help
  • Tel: 02036 081305
  • Email:
  • Email: on-site Support Ticket

Live Help is available 24/7 and an on-site support ticket should be responded to within 10 minutes.

New Look Bingo on mobile and tablet

Players that prefer to play bingo on their mobile devices will have no problem with New Look Bingo – it is available on iPhone, iPad, Android, Blackberry and Nokia devices to name just a few. Enjoy a selection of bingo and other games via the mobile browsers.

The Cozy Games technology means that even though you are not downloading an app, the site appears as excellent quality and feels like an app without it taking up space on your device.

The mobile version of the site has the same graphic style and aesthetic as the desktop version. The mobile version of the site is purposely designed to ensure that the layout is straightforward and easy to navigate.

The menu is located at the top of the screen and contains all of the content categories available on the site, such as ‘My Account’, ‘Banking’, ‘Bingo’, ‘Slots’, ‘Casino’, ‘Scratch’, ‘Promotions’ and many more, although you will have to scroll to find the bingo, slots and casino sections as they initially seem to be hidden.

You can also access to bingo games, slots, free bets, casino and scratch section directly from a homepage slider. To make a deposit or withdrawal simply go to ‘banking’ in this same slider.

The bingo rooms have load times which can take from 10 to 15 seconds to fully open. The bingo game layouts are very basic and are don’t always correctly scale to fit the screen of the device, which can lead you to tapping the wrong button. You can however play the games in portrait or landscape mode on your mobile.

iOS App Store – There is presently no app available from Apple’s iOS store.

Google Play – There is presently no app available from the Google Play.

Android – The site does not provide an alternative way of downloading an app to your android phone at the time of writing.

Reviews for New Look Bingo

New Look Bingo User Name: Tishabell66
User Rating:
Tuesday June 13th, 2017

I had a bonus and won 71.50 played through way more than the 4x stated on the withdrawal section and then it stated I needed to deposit which I did and by depositing I lost the £71. 50.
I emailed customer care and they did nothing but send me terms and conditions that I saw when depositing.
Then then proceeded to tell me to have a good day.
Why give you a bonus if they take it away once you deposit?
Waste of time effort and money.

New Look Bingo User Name: inkemup
User Rating:
Wednesday December 9th, 2015

Did have some luck on this site but it is very difficult to win on the slots n bingo, however, when it did come to withdrawal i found them very frustrating.
ID was sent and 2 weeks later after much toing and froing i finally got me winnings. it seemed to me every excuse possible was made to avoid payout and no matter which id i sent there was always a delay of some sort. It was after much anger I got my winnings, but sadly due to the effect and stress i closed my account.
I also had a job closing the account, they dont seem to understand what closing account means and again took several attempts an many sign in ‘s to live help to accomplish.
Definatley not a site for the feint hearted and only join if you enjoy a fight!

New Look Bingo User Name: NewLookBingoAdmin
User Rating:
Friday April 22nd, 2016

Hi inkemup, sorry to hear you had a bad experience on the site.
If there is anything you think we can change or improve on, please do not hesitate to contact me at


New Look Bingo User Name: Nikki21
User Rating:
Thursday October 8th, 2015

New Look Bingo is one of the worst I’ve been on and believe me I’ve been on a lot of Gaming sites. I play slots more than bingo and I never won a penny on this one! A lot of juddering about with the slots too. You would think it’d stopped after spinning, but then sometimes the symbol would change at very last second. Don’t like that at all!!’
Also I started to be able to predict what was going to happen every time I played a slot called lucky ducks. I know they say the games are not fixed and just stop randomly, but I swear I’d get down to under a pound and I’d say to my daughter,right I bet I now get the three ducks! Which meant 15 free spins which would always bump my money up a fair bit but never enough to be able to withdraw. After that I’d get rubbish spins till I lost all the deposit I had left. It was same thing every time I went on it!
Suppose it could be a coincidence, but I honestly started to feel there’s no way I’ll win now, after my little bit of excitement at getting the free spins. I got bored after that and closed my account.

New Look Bingo User Name: NewLookBingoAdmin
User Rating:
Friday April 22nd, 2016

Hi Nikki21,
Really sorry to hear you had a bad experience on the site and that it resulted in you closing your account.
If there is anything you think we need to change or any feedback you can give me, please email me at

New Look Bingo User Name: ROSINA27
User Rating:
Friday August 21st, 2015

I often receive offers from Which Bingo and a couple of other sites to join new bingo sites? If I haven’t heard the name or don’t belong to it, my first choice to check it out is to come onto Which Bingo which I think is brilliant because they always print what people say, whether good or bad!

As soon as I hear Cozy Games I freeze! Also “based in India” is another hint! Which tells me ‘leave well alone’.
As far as I know all their CMS are based in India, as in Bobs Bingo and I had trouble with this bingo site. I won 90.00 and when I attempted to withdraw it, I was told I had to wager 110.00 and I had to spend the lot! As luck would have it I maxed and maxed which is a thing I hate doing! I don’t believe in buying 96 or 140 tickets whatever it was to try to win! I am happy to buy just 6 tickets for ten pence on tombola! Even though it is hard to win, you get 100 games for your tenner and the prize money is brilliant.

I cancelled Bobs bingo and I wouldn’t entertain any Cozy Games site anymore. However, as luck would have it, I did manage to get 50.00 back after continuously maxing.

Cozy Games websites could be very good if they were straightforward and let you withdraw your money without a fight. Terms and conditions at a lot of sites are a joke.
So, sorry New Look Bingo! Because here is one very wise lady, who will not become a new member. Rosina Lock

New Look Bingo User Name: NewLookBingoAdmin
User Rating:
Friday April 22nd, 2016

Hi Rosina27,
Thank you for your comment. If there is any feedback you can give me or anything you think we can improve on, please email me at and I will be happy to help.

New Look Bingo User Name: R3737t
User Rating:
Saturday March 21st, 2015

Don’t ever use this site. I won nearly 500 pounds on play through and then they closed acc saying I was self excluded on another site, even though I had deposited. On chat page they offered no exsplanation about this other site. Do not ever use this.

New Look Bingo User Name: NewLookBingoAdmin
User Rating:
Friday April 22nd, 2016

Hi R3737t,
Can you email the details please at and I will have a look into this for you.

New Look Bingo User Name: Calum82
User Rating:
Friday March 20th, 2015

I would not recommend using this site unless you enjoy giving away your money. Deposited and played through and I thought I was lucky enough to win and be able to withdraw 100+ but I had to wager more inline with the wagering requirements which I did. Now apparently I’ve not wagered enough to make the amount withdraw-able. Support doesn’t offer much help either just that I haven’t fulfilled the wagering requirements. Minimum withdrawal is 30.00 and good luck getting to that if you play the cheaper tickets.

New Look Bingo User Name: NewLookBingoAdmin
User Rating:
Friday April 22nd, 2016

Hi Calum82,
As you know all withdrawals have to meet the wagering requirements. If you have any feedback or queries, can you please email me at and I will have a look into this for you.

New Look Bingo User Name: cazara3333
User Rating:
Friday January 9th, 2015

Worst bingo site ever. Caps your winnings. Your not able to withdraw winnings even after first deposit. You don’t get any bonus when you’ve made first deposit even though they tell you you get 350% on your first deposit. Trying to contact them is a joke. I’ve wrote 3 emails and 2 request tickets, still no reply. Wouldn’t recommend.

New Look Bingo User Name: NewLookBingoAdmin
User Rating:
Friday April 22nd, 2016

Hi Cazara3333,
I hope your query of withdrawing was dealt with. We would welcome your feedback and I would appreciate if you emailed me at

New Look Bingo User Name: rpmiles81
User Rating:
Thursday November 27th, 2014

I found new look bingo to be terrible. I signed up with the no deposit 15.00 bonus and got my winnings up to around 20.00. You can only withdraw from 30.00 up though and they have a very dodgy requirement that *any* deposit must be wagered at least once entirely in order for you to be able to withdraw.

I managed to traverse that obstacle, but then came the complete stupidity of withdrawing. They claim that they can only send payment to certain mastercards (nicely hidden in the terms and conditions not when you deposit) so if you have this issue the only way to withdraw your money is to a) Register another card which you then *have* to wager again or b) lose 5.00 of your winnings so they can send you a cheque. Which by the way will take 14-20 days, what are they sending it by? Carrier pigeon?

Either way i’d say avoid live bingo network. It’s help is not help at all it’s an indian call centre without even a basic understanding of English and most of their deals are just a scam.

New Look Bingo User Name: NewLookBingoAdmin
User Rating:
Friday April 22nd, 2016

Hi rpmiles81,
Were you able to withdraw your money in the end? Please can you give me a bit more detail so I can make sure things run smoothly in the future. You can email me at

New Look Bingo User Name: honestmaid
User Rating:
Sunday August 31st, 2014

I have just joined this site, it offers 15 free no deposit.Ii thought was good. I made the mistake of depositing some money and as soon as i did that your free money is taken away i had won on a slot and that was taken as well. I contacted the cs and was refunded my 15 but still lost all my winnings, i have asked for them to close account, but i am getting no reply. The bingo rooms are expensive and not much in winnings. The games i watched and played in – the same winners all the time. i would strongly advice against this site.

New Look Bingo User Name: newlookbingo
User Rating:
Friday September 5th, 2014

We apologize for the inconvenience caused to you. I would request you to share your alias details here, as we can look in to the same and do the needful for you.

New Look Bingo User Name: natjayk
User Rating:
Thursday August 28th, 2014

Tried to join site but never happened as the email they sent wouldn’t let me in, so tried about 10 times and nothing, so that was that gave up. So don’t know if site good or bad that was enough problems for me. kept sending emails fine and let me register fine but couldn’t get actually into site!!!!!!

New Look Bingo User Name: NewLookBingoAdmin
User Rating:
Friday April 22nd, 2016

Hi natjayk,
Were you able to register on the website in the end? If you email me the details at I can have a look for you.

New Look Bingo User Name: kelly91
User Rating:
Thursday August 21st, 2014

I got pretty lucky at New Look Bingo. I’m glad I came across this site. I used a code WBUK20 and got the 20 pound free without even making a deposit. That was pretty cool. I won 26 pounds.Thanks a lot Which Bingo for the code. You guys made my day!

New Look Bingo User Name: NewLookBingoAdmin
User Rating:
Friday April 22nd, 2016

Hi kelly91,

So glad to hear you enjoyed playing on the site 🙂 We hope to see you around!

New Look Bingo User Name: mebyon777
User Rating:
Saturday March 22nd, 2014

New Look Bingo is fine as long as you don’t dare to win! I submitted a request for withdrawal & the emails I have received requesting documents date back to 7th March. I have provided copies of bank debit card (twice), passport, birth certificate & a utility bill. Its now the 22nd March & I’m still waiting! The£100 winnings are still in my account, but are no longer noted as pending withdrawal. They were happy enough with my ID to take £25 from my bank, but payment of winnings appear to vex them. No other bingo group I’ve played on has been so difficult. A big thumbs down for assuming if you make things difficult the player will give up.

New Look Bingo User Name: TheMeerkat
User Rating:
Tuesday August 13th, 2013

Yet another Cozy software gaming site in the Live Bingo Network circle. New Look Bingo is rather slick and simplicity stylish. I recieved their £15 no deposit freebie with thanks and also got an extra £5 freebie via their promotion on Facebook. The required terms and conditions to take part and win any of their promotional prizes are very off putting, though. There is a lot of hassle involved to claim a win, for instance, on their latest promotion of a weeks supply of biscuits. Hmmm…I am not impressed. I did find the chat place different and fun. Whilst in the Red Bus room today the quiz master took over from the chat host and there was a chance to win up to £5 bonus bucks by submitting my correct answers to questions about New Look on the Live Bingo Network (some of the answers from the other players were a scream!). Beware, like all LBN bingo sites, New look Bingo has some very restrictive bonus money wagering requirements and winnings withdrawal conditions. I found the chat hosts are entertaining and fun and I notice New Look Bingo is big on promoting the social side of bingo. There are not many if any LBN bingo sites that get the thumbs up from me – but this one breaks the mold.

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